FAQS

Most countertop projects move from template to installation within one to two weeks, depending on the material and the scope of the work. We share a clear timeline at the very start and keep you updated so you always know exactly what to expect.

Absolutely. We manage your project from start to finish, cutting and shaping each slab in our own shop and then setting it securely in your home. Keeping both stages under our own roof ensures tighter quality control and a cleaner, better fitting final result.

Yes, removal can be included as part of your project. We carefully take out the existing surface, protect your cabinets throughout the entire process, and handle disposal, so you are not left dealing with heavy debris once your new countertops are installed.

Definitely. We help you select colors, patterns, and edge styles that complement the cabinets and flooring you already have. Seeing samples in your own lighting makes it easy to choose a surface that feels like a natural, built in part of the room.

Yes. Alongside countertops, we design and build custom stone showers with smooth wall panels, sturdy pans, and built in niches and benches. Every shower is shaped around your space and carefully fitted to manage moisture while staying simple to keep clean over time.

We can. Refacing is one of the most rewarding updates we do, replacing dated brick or tile with fresh stone. We assess the existing structure, then design a new surround that transforms the entire look without the cost or disruption of a full rebuild.

Granite does benefit from periodic sealing to guard against moisture and stains, usually on a yearly basis depending on the specific stone. We seal it during installation and explain a simple maintenance routine, so keeping it protected never feels complicated or time consuming.

Not at all. Quartz is one of the easiest surfaces to live with because it is nonporous and never needs sealing. Routine wiping with mild soap and water keeps it looking its best, which makes it a favorite for busy, active households.

Yes. We come to you to take accurate measurements and review options in the space itself. To schedule a visit in Grants Pass, Oregon, reach out through our contact page and our team at Cullen's Custom Installation will arrange a convenient time.

As a family owned and operated business led by Cullen Stacey, we bring a personal, hands on approach to every job. You work directly with our team throughout, which means consistent communication, careful workmanship, and genuine accountability from the first measurement to the final detail.

We hand finish a wide range of edge profiles, from clean square lines to softer eased and rounded styles and bolder decorative details. The right edge shapes the entire personality of your surface, and we help you choose one that suits your room beautifully.

Yes. We guide you through granite and quartz options so you can see colors, veining, and finishes before deciding. Viewing samples alongside your cabinets and lighting helps you feel fully confident that the surface you select will look right once it is installed.

Getting an estimate is simple. Visit our contact page to share a few details about your project, and Cullen's Custom Installation will follow up to schedule measurements in Grants Pass, Oregon and provide clear, transparent pricing with no pressure at all to proceed.

Yes. We bring custom stone into kitchens and bathrooms alike, from countertops and backsplashes to showers and vanity surfaces. Whatever room you are upgrading, we tailor the material, layout, and finish to suit how you actually use the space every single day.

Our combination of skill, care, and consistency sets us apart. With 25+ years of combined experience, Cullen's Custom Installation delivers precise, dependable stonework to homes across Grants Pass, Oregon, treating each and every project with the same attention we would give our own home.